Regina City council approves efficiency review of City Hall operations

Mayor Sandra Masters promised to find 15 per cent in efficiencies at city hall. Though that figure is absent from a report before council, a review is coming down the pipe, nonetheless. 

Mayor Sandra Masters is on pace to make good on one of her key campaign planks — to conduct an efficiency review at city hall.

In a 10-1 vote, council decided to move forward with Masters’s plan to conduct a review of city operations and to create an efficiency review sponsor team to provide advice to council on how to build back after the COVID-19 pandemic has passed.

Now that the review — which will cost up to $250,000 — has been approved, city manager Chris Holden said the city will issue a request for proposals “almost immediately.”

Masters’ campaign promise was to find 15 per cent in efficiencies at city hall, but that figure is absent from the report before council.

Coun. Landon Mohl (Ward 10) said while door knocking during the campaign, city efficiencies was the number one concern he heard.

Masters said Coun. Andrew Stevens (Ward 3) and a member of the community will co-chair the committee and will collaborate with Holden and local stakeholders.

“We’re trying to keep the committee small to keep it nimble,” said Masters.

Coun. Bob Hawkins (Ward 2) said he felt committee membership should be decided by council, and moved a motion to that effect. “If we’re going to have a committee with any credibility that’s advising council, council should vote the membership on that committee,” said Hawkins.

Council agreed and the motion passed unanimously though there was no further discussion of potential members, the size of the committee or when it would be chosen.

Coun. Cheryl Stadnichuk (Ward 1) said she had some concerns about what the efficiency review will mean, specifically regarding cuts to services and jobs. “What’s considered efficient can be subjective,” she said, adding that in the past, efficiency has meant privatization and failed attempts at Lean initiatives.

Echoing Stadnichuk’s concerns, Ward 6 councillor Daniel LeBlanc, the sole dissenter, asked administration what the city’s working definition of “efficiency” is, going into the review.

Holden said the city needs to continue to offer the services it does, “in a municipal setting there isn’t a huge opportunity to slash services,” he said.

Holden said the city will look to do more with the same, while looking to technology, reworking existing systems and streamlining processes to accomplish more at city hall.

“It’s not a goal to reduce the size of the workforce,” said Holden.

LeBlanc asked about the possibility of privatizing certain services offered by the city.

Holden said it was something that “you have to look at” but added that all recommendations from the review will come back to council for final approval, which means council will have final say on any decision.

Six to eight services, which will be picked by council, will be reviewed in the report. The review is expected to be completed in six months. The last such review was completed in 2004.

Pandemic Engagement Pulse Survey

  • Every employee at the City of Regina has been impacted by the COVID-19 pandemic in some way.
  • The City would like to hear about your experiences, to check in on your health and wellbeing, and to see if you’ve been getting the information and support you need during this critical time.
  • Please take a few moments to complete this survey which is available to all employees from Wednesday, January 27 to Wednesday, February 3.
  • Your feedback is important to the success of the City.

Survey Link:

President’s Message

Hello everyone:

This last year has been difficult for our Local, community, citizens, and most of all our Members. But, through all of this we have managed to mitigate the impacts of the issues that have arisen from this pandemic.

This would not have been possible without the hard work and support of your Executive for which I am very thankful. Furthermore, I want to thank all of you, the Members, for continuing to provide the services required to keep our city running. You are the reason life has remained functional in our city and that cannot be overstated. Thank you.

2021 will be a tough year. We will continue to face challenges during these unprecedented times but we will make it through those challenges and be stronger collectively for it.

As you know our presence in the workplace has been reduced and will likely continue that way until restrictions are lifted but I would like to take some time to list some of the items we have worked on in 2020 as a snapshot of what we have been doing.


We currently have forty three (43) “active” grievances and twenty eight (28) of those are from 2020. In total we have advanced fifty (50) grievances on behalf of our Members in 2020. These numbers do not include the instances where concerns were settled informally and are equal to or greater than our formal numbers.


We currently have twenty five (25) “active” arbitrations and five (5) of those are from 2020. We settled three (3) arbitrations during the pandemic through digital means.

Committees To Be Heard (CTBH):

We currently have twenty eight (28) open CTBH’s and eighteen (18) of those are from 2020. These cover topics such as operational inconsistencies, workplace culture, vacant positions, contracting out / efficiencies, corporate email accounts for staff, corporate safety, etc.


We have restructured our Executive committee to be more inclusive and accountable to operating areas. These changes have been supported and adopted in spirit at our table and will come to the Membership as amendments in the New Year. Along with this has been a shift to digitizing our largely paper based operation, this will continue for some time but will be vital when it is finished.

Joint Job Evaluation (JJE):

First, JJE is not dead.

We have met as recently as two (2) weeks ago and have another meeting scheduled in early 2021. In conjunction with Local 7 we have provided the Employer with a roadmap to get this project finished and we will update the Membership when we know more.


We continuously monitor trends and prepare for bargaining. Please contact us if you feel there is something we need to include in our bargaining package for the next round. It is never too early to begin preparing.


2020 was going to be the year of Member engagement and education. Unfortunately, the pandemic had other plans. As a reaction to this we made a budget submission to the Employer regarding corporate emails for all staff. They have accepted our proposal and will be soft launching this in 2021 in a specific department.

It is our hope this will act as an effective means of communication to our Members. Additionally, we have since purchased a Zoom account and will be holding GM meetings via this platform in the New Year.

Please email if you wish to participate – you will need to include your name, email, and employee ID# for verification purposes.

Cross Jurisdiction Collaboration:

We continue to strengthen our relationships with our other Union partners and this will continue into 2021. They have been invaluable in presenting a unified front to the Employer and I am thankful for their work.

All in all there are too many people to name and thank for keeping this machine running so I again want to thank everyone for their hard work and commitment and end by saying that I am proud of everything we as a Union and as a Membership have done this last year and I am honoured to be a part of that.

Please have a safe, happy, and restful holiday.


Laird Williamson / President

Annual Scholarship Awards

Dear Members:

COVID-19 has presented us with many challenges this year and despite those challenges the Union executive  has given its approval to provide five (5) seven-hundred dollar ($700.00) scholarships to children or wards of our members and members, (three (3) high school and two (2) adult learning) for first year post secondary education for the 2020 year.

To qualify for the scholarship, the student must meet the following requirements:

  1. The applicant must be a member or dependent of a member in good standing of Local 21.
  2. The applicant must be a 1st year post-secondary student.
  3. The student must provide proof of registration of the post-secondary institute of their choice.
  4. The student must provide a copy of their official grade 12 marks.
  5. The applicant must provide the essay as outlined below.
  6. All applicants must submit their application to Local 21 on or before 28 February 2021.
  7. An applicant can only apply once.

Criteria in which all applicants will be assessed are as follows:

  1. Eighty percent (80%) will be based on the average of the grade 12 marks.
  2. Twenty percent (20%) will be based on a 250-word essay (1 page) answering the following question:

 Why are Unions important to Society?

The essay will not be marked; receipt of essay with the application is all that is required to obtain these points.

The winning scholarship applicant(s) may have their essay published on the Unions website or other Union publications and is the property of Local 21.

Good luck to all applicants.

In Solidarity,

Laird Williamson / President

PDF Application Form:

L21 Annual Scholarship Awards 2020


Digital “ZOOM” Meeting Notice

As a Local 21 CUPE member your recommendations, suggestions and directions are valued and necessary for the continued operations of our local

With the restrictions and limitations due to COVID-19 it remains excitedly difficult to conduct the business of the Union in a way that is inclusive for all members.

In an effort to include as many members as possible at General Membership meetings, the Union Executive has decided to try “ZOOM” meetings for the months of January and February 2021.

– January 12, 2021 – 5:00 pm

– February 9, 2021 – 5:00 pm

What is Zoom: Zoom is an online audio and web conferencing platform, people us it to make phone calls or to participate in video conference meetings.

We are requesting your emails so a link and instructions can be emailed to you. Please send your email to:

  • See the Meeting Notice / Calendar for a pdf meeting poster for circulation.

Local 21 Executive

Letter of Expectation Changes

The City of Regina has recently reviewed their Letter of Expectation (LOE) process and reaffirmed that these letters are intended to be non disciplinary, and as such will no longer be sent to the Union or Labour Relations.
If you receive one and the tone of it is disciplinary and not constructive coaching as it is intended to be, please contact your Union.

Changes to Employment Insurance and New Canada Recovery Benefits: Q&A

August 25, 2020

On August 20, the federal government announced that eligibility for the Canada Emergency Response Benefit (CERB) would be extended until September 26. However, after that date, Canadians currently receiving the CERB or in need of assistance will transition to Employment Insurance or to one of three new benefits. In order to increase access to Employment Insurance, the government has also announced temporary reforms to EI.

If I am receiving the CERB, what will happen to my benefits on September 27?

If you are receiving the CERB, your last four-week benefit period will be from August 30 to September 26. Beginning September 27, you will transition to either Employment Insurance benefits (regular, sickness, or caregiver) or you may be eligible for one of three new benefits: the Canada Recovery Benefit, the Canada Recovery Sickness Benefit, or the Canada Recovery Caregiving Benefit.

Who will now be eligible for EI benefits?

In order to qualify for EI regular benefits, EI sickness benefits, or EI caregiver benefits, workers must have 120 hours of insurable employment in the past 52 weeks or since their last EI claim. You must be available and looking for work and willing to accept reasonable job offers. Your application requires a Record of Employment from your employer and your ROE must not say that you quit your job voluntarily.

What if I am not eligible for EI benefits?

If you are not eligible for EI benefits, you may be eligible for one of three new benefits:

  • The Canada Recovery Benefit: This benefit is available to workers who had employment or self-employment income of at least $5,000 in either 2019 or 2020. You must have stopped working or had your hours reduced due to the COVID-19 pandemic, but you must be available and looking for work.
  • The Canada Recovery Sickness Benefit: This benefit is available to workers who are ill or must self-isolate. You must have had employment or self-employment income of at least $5,000 in either 2019 or 2020 and you must have missed a minimum of 60% of your scheduled work week. You cannot be receiving any other form of paid sick leave.
  • The Canada Caregiving Benefit: This benefit is available to workers who had employment or self-employment income of at least $5,000 in either 2019 or 2020. You must have missed a minimum of 60% of your scheduled work week due to the need to care for a dependent, whose school or childcare facility is closed or whose normal caregiver is unavailable. If the child’s normal care options are available, a medical note is required to certify that the child cannot attend.

Who is not covered by EI or by one of the new benefits?

Workers with less than $5,000 in employment income or who are not currently available for work are not eligible for EI regular benefits or for the Canada Recovery Benefit (CRB). Furthermore, workers who stopped working for a reason not related to the COVID-19 pandemic are not eligible for the CRB. This means that students and workers who were already unemployed prior to the pandemic are not eligible.

Parents of children whose school or child care facility is open and who do not have a note from a medical professional certifying that their child is ill or at high risk of illness are not eligible for EI caregiver benefits or the Canada Recovery Caregiving Benefit.

If I am already receiving the CERB, do I need to apply for EI?

If you applied for the CERB through Service Canada, your application should be automatically transferred to EI and you do not need to reapply again. If you applied for the CERB through the Canada Revenue Agency, you will need to apply for EI through Service Canada:

If I am already receiving the CERB, do I need to apply for one of the new Canada Recovery Benefits?

The new Canada Recovery Benefits must be applied for retroactively (after the time period covered has passed) so you will need to submit applications for these benefits even if you have received the CERB.

How do I apply for one of the new benefits?

Applications for the new Canada Recovery Benefits will be accepted through the Canada Revenue Agency beginning in October.

You do not need a Record of Employment to apply for one of these benefits; applications will be by attestation.

How much will I get?

The new Canada Recovery Benefit provides a flat rate benefit of $400 a week, while the new Canada Recovery Sickness Benefit and the new Canada Recovery Caregiving Benefit provide a flat rate benefit of $500 a week.

Employment Insurance benefits provide up to 55% of your weekly insurable earnings to a maximum of $573 a week. However, the government has set a minimum benefit level of $400 a week for the next year to ensure that everyone on EI receives at least as much as anyone receiving the CRB.

How long can I get benefits for?

The new Canada Recovery Sickness Benefit is available for a maximum of two weeks. The new Canada Recovery Benefit and the new Canada Caregiving Benefit are available for up to 26 weeks. EI benefits are available for between 26 to 45 weeks, depending on your regional rate of unemployment and the number of insurable hours of employment you have accumulated since your last claim.

What if I go back to work?

If you are receiving EI benefits, the Working While on Claim program allows you to earn up to 90% of your previous salary while still collecting benefits. However, your benefits will be reduced by 50 cents for every dollar of income you earn.

For the new Canada Recovery Benefit, you are allowed to earn income while receiving the benefit but if your annual income for the calendar year exceeds $36,000, then you will be asked to repay the benefit on your annual income tax return at the rate of 50% per dollar of additional income, such that the full benefit is repaid if you earn $46,000 a year or more.

For the new Canada Recovery Sickness Benefit and the new Canada Recovery Caregiving Benefit, if you work more than 40% of your normally scheduled work week, you are not eligible for the benefit.

Are the benefits taxable?

Employment Insurance benefits and the new Canada Recovery Benefits are all taxable. All benefits will have taxes deducted by Service Canada or the Canada Revenue Agency before the payment is made to you.

Casual Employee Redeployment

As part of our collaborative work with the employer, redeployment opportunities were made available to Local 21 casual employees who were on lay off during the period 1 June – 6 July 2020.

Each employee was provided two (2) opportunities to express their interest in being redeployed:

  1. Through the Critical Skills Inventory.
  2. By responding to phone calls made by the employer in early June.

Interested employees were placed on a list and called in order of bargaining unit seniority.

Redeployments were a new process for the Local and the employer.

Efforts were made to ensure the process was fair and reasonable, but both parties acknowledged that the pace of pandemic response had the potential for unintentional glitches.

If you expressed your interest and feel that you did not fairly receive a redeployment opportunity, please contact the Local by 30 September 2020 via email – or by phone at (306) 352 -8282.


Laird Williamson / President


Your Group Benefits / City of Regina / Manulife

Some members have inquired about certain benefits, so we took the liberty to post some of those questions and concerns for your information. For future inquires please contact the City of Regina or Manulife.

City of Regina Medical Services and Supplies

Note: For all medical equipment and supplies covered under this provision, Covered Expenses will be limited to the cost of the device or item that adequately meets the patient’s fundamental medical needs.

* Private Duty Nursing:

Services which are deemed to be within the practice of nursing and which are provided in the patient’s home by:

  1. a) a registered nurse; or
  2. b) a registered nursing assistant (or equivalent designation) who has completed an approved medications training program.

Covered Expenses are subject to a maximum of $10,000 per calendar year.

Charges for the following services are not covered:

  1. a) service provided primarily for custodial care, homemaking duties, or supervision;
  2. b) service performed by a nursing practitioner who is an Immediate Family Member or who lives with the patient;
  3. c) service performed while the patient is confined in a hospital, nursing home, or similar institution; or
  4. d) service which can be performed by a person of lesser qualification, a relative, friend, or a member of the patient’s household.

Pre-Determination of Benefits:

Before the services begin, it is advisable that you submit a detailed treatment plan with cost estimates. You will then be advised of any benefit that will be provided.


Charges for a licensed ambulance service provided in the patient’s province of residence, including air ambulance, to transfer the patient to the nearest hospital where adequate treatment is available.

Medical Equipment

Rental or, when approved by Manulife or your employer, purchase of:

  1. a) Mobility Equipment: crutches, canes, walkers, and wheelchairs; and
  2. b) Durable Medical Equipment: manual hospital beds, respiratory and oxygen equipment, and other durable equipment usually found only in hospitals.

Non-Dental Prostheses, Supports and Hearing Aids

  1. a) external prostheses; breast prostheses are limited to one per breast per 2 calendar years.
  2. b) surgical stockings, up to a maximum of 6 pairs per calendar year;
  3. c) surgical brassieres, up to a maximum of 2 calendar year;
  4. d) braces (other than foot braces), trusses, collars, leg orthosis, casts and splints;
  5. e) custom-made shoes which are required because of a medical abnormality that, based on medical evidence, cannot be accommodated in a stock-item orthopaedic shoe or a modified stock-item orthopaedic shoe, up to a maximum of 1 pair per calendar year (must be constructed by a certified orthopaedic footwear specialist and recommendation of either a physician, podiatrist, orthopaedic surgeon, physiatrist or rheumatologist is required);
  6. f) casted, custom-made orthotics, up to a maximum of $300 per calendar year (recommendation of either a physician, podiatrist, orthopaedic surgeon, physiatrist or rheumatologist is required). Orthotics include scaphoid pads, torque heels, insoles, metatarsal pads, and molded arch supports; and
  7. g) cost, installation, repair and maintenance of hearing aids, (including charges for batteries) to a maximum of $500 per 5 calendar years. However, for Dependent Children under age 21 requiring a hearing aid for each ear, the maximum will be $500 per Child for each hearing aid per 3 calendar years.

Other Supplies and Services

  1. a) ileostomy, colostomy and incontinence supplies;
  2. b) medicated dressings and burn garments;
  3. c) wigs and hairpieces for patients with temporary hair loss as a result of medical treatment, up to a maximum of $500 per calendar year;
  4. d) oxygen;
  5. e) microscopic and other similar diagnostic tests and services rendered in a licensed laboratory in the province of Quebec; and
  6. f) charges for the treatment of accidental injuries to natural teeth or jaw, provided the treatment is rendered within 12 months of the accident, excluding injuries due to biting or chewing;
  7. g) blood pressure monitor, to a maximum of 1 monitor per 5 calendar years;
  8. h) preci-jet auto-jet insulin injectors;
  9. i) continuous positive airway pressure (CPAP) machine, once every 3 years, up to a maximum of $2,500. CPAP supplies are not subject to Reasonable and Customary limitations;
  10. j) treatment rendered to cardiac patients under a recognized cardiac rehabilitation program where such treatments have been prescribed by the attending Physician for rehabilitation, limited to a $300 lifetime maximum per person; and
  11. k) viscosupplementation.