Benefits & EFAP

1. Medical and Dental Benefits

Medical and dental benefits for CUPE 21 members are provided through:

Manulife

How to / Coverage / Forms:

Visit: https://cityconnect.regina.ca/employees/benefits/manulife/

Enhancements to Manulife Mobile App – Coming soon!

Manulife is introducing enhancements to their current Manulife Mobile App. The purpose of this change is to have a one-stop shop for Manulife benefits where employees can continue to submit online claims and have access to wellness tools to reach their wellness goals. These changes are anticipated to be available in May 2024. (One app will be used instead of two separate apps).

The enhancements to the mobile app include completing your health profile and linking your wearable device to track steps. Manulife is currently working on the rewards program so stay tuned for updates throughout the year as the enhancements roll out.

Click on the video below for a sneak peek of what is to come:

HBRC - Manulife Mobile App (seismic.com)

Interested in Learning more about Benefits?

https://cityconnect.regina.ca/employees/learning-development/learning-calendar/

2. Employee and Family Assistance Program

Access Line: 1-866-757-6620

The City of Regina Employee & Family Assistance Program or EFAP is a confidential counselling and referral service for all City of Regina Employees and their families. The EFAP is designed to provide direct access to qualified counselling professionals who will help resolve concerns or issues before they affect ones health, family life or job performance. Such issues may include emotional difficulties, marriage and family concerns, problems caused by alcohol and drug abuse, financial problems, coping with change, managing stress, traumatic events and group conflict.

24/7 Crisis Line: 1-866-757-6620

Call day or night to speak to a counsellor for matters or crisis. Local Regina-based intake: The FSEAP Intake Department is located right here in Regina. The FSEAP intake counsellors are registered social workers and are here to help you connect with your EFAP services or provide information about community services.

FAQ

Who can go? All City of Regina Employees, full-time, part-time or casual regardless of years of service (and their immediate families) are eligible for EFAP Services. Immediate Family is: your Dependant(s) and your Spouse or partner.

Dependent:

A child or stepchild under 21 years of age for whom you are legally and financially responsible;
A child or stepchild between the ages of 21 and 25 inclusive whom you support and who is attending an educational institution on a full-time basis;
A dependent child over 21 years of age who is solely dependent upon you due to a mental or physical disability; and
Children for whom you have been granted custody pursuant to an Order of the Court.

Spouse or partner: By legal marriage or common-law spouse or equivalent partner with whom one has lived with for at least 12 consecutive months prior to the referral being made.

How often can I go? Eligible City of Regina Employees and eligible dependents are entitled to unlimited counselling sessions.

Can I go during work time? When requested by the Employee, the Manager/Supervisor shall allow the Employee up to a maximum of three hours off work with pay, to access the Employee & Family Assistance Program, for the first counseling session as per the EFAP Policy Guidelines (under L21 Member Resources / City of Regina Policies)

Does the employer know I’m going? All counsellors are guided by a professional code of ethics ensuring confidentially and professional practice.

Does the employer know why I’m going? Personal information will not be released to the Employer/ Supervisor and will be kept in confidence by the counseling service with the exception of those cases where a client may pose a serious risk to public or personal safety.

For more information visit:

https://familyserviceregina.com/

Visit the FSEAP online portal